Reference

How masterbet Handles Your Personal Data

At masterbet, your personal data belongs to you — we collect only what we need to keep your account running securely and process your transactions through UPI, Paytm…

Transparent Data CollectionSecure Account StorageYour Right to AccessUPI & Paytm Transaction PrivacyEasy Data Requests

Explore the Lobby Read FAQ

What This Privacy Policy Covers

masterbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all data masterbet processes when you create an account, make deposits or withdrawals via UPI, Paytm or PhonePe, browse our lobby, or contact our support team. The scope of this policy and your data rights depend on the laws applicable in

1
your region — access to our platform and the protections available to you are subject to local law where you are located. We operate under the principle that you should always know what information we hold and why. Data we collect includes your name, contact details,
2
payment method identifiers, device data and session logs. We do not sell your personal information to third parties for marketing purposes. Any sharing with payment processors like Paytm or PhonePe is limited to what is strictly required to complete your transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access the data we hold on you, request a correction, or ask us to delete your account information, our privacy team is…

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security across every part of your account — from the moment you enter your UPI ID to the point your withdrawal lands.

Data We Collect and Why

We collect your name, email, phone number, payment method details and device identifiers. Each piece of data has a specific purpose — identity verification, fraud prevention or transaction processing — and we do not collect anything beyond that.

Cookie Use on masterbet

Our site uses session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can manage cookie preferences through your browser settings at any time without losing your account access.

Account Security Practices

Your account password is stored as a one-way hash — we cannot read it. Login activity is monitored for unusual patterns, and you will receive an alert to your registered email if we detect a sign-in from an unrecognised device.

Data Retention Periods

We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. Transaction records linked to UPI or PhonePe payments are kept for the minimum period required for financial compliance.

Who Can Access Your Data

Only authorised masterbet staff with a clear operational need can access your personal data. Payment processors such as Paytm receive only the fields they require to route your transaction — they do not receive your full account profile.

Requesting Changes to Your Data

You can request access to your full data record, ask us to correct inaccurate details, or request deletion via email or live chat. We will confirm receipt, process your request and inform you of the outcome within 30 days.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we hear most often about how masterbet handles personal data. If your question is not answered here, our support team can connect you with our privacy team directly through live chat or the Help Centre.

We collect your name, email address, phone number, date of birth and payment method identifiers such as your UPI ID. This information is used to verify your identity, process transactions and secure your account against unauthorised access.

We share data only with payment processors like Paytm and PhonePe, and only the fields they need to complete your transaction. We do not sell your personal information to advertisers or marketing companies under any circumstances.

Submit a data access request through our Help Centre, live chat or by emailing our privacy team. Include your registered email address and we will send a full record of the data we hold on your account within 30 days.

Yes. You can request deletion of your personal data at any time. We will remove your account and associated records, subject to any minimum retention periods required by applicable financial or legal regulations in your region.

Payment identifiers are encrypted in transit and at rest. We do not store full UPI credentials on our servers — only a reference token provided by the payment gateway is retained to link transactions to your account for dispute resolution.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can disable non-essential cookies through your browser settings. Disabling analytics cookies does not affect your ability to deposit, play or withdraw.

After account closure, we retain the minimum records required by applicable law — typically transaction logs and identity verification documents. Once that retention period has passed, your data is deleted from our active systems.

How masterbet Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Data We Collect and Why

Cookie Use on masterbet

Account Security Practices

Data Retention Periods

Who Can Access Your Data

Requesting Changes to Your Data

Frequently Asked Questions About Our Privacy Policy

01 What personal data does masterbet collect when I create an account?

02 Does masterbet share my data with third parties?

03 How can I see the data masterbet holds about me?

04 Can I ask masterbet to delete my data?

05 How does masterbet protect my UPI and Paytm payment details?

06 What cookies does masterbet use and how do I control them?

07 How long does masterbet keep my data after I close my account?

Related Pages